Accessibility Policy

1. Our Commitment

IGSS is committed to making this website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.1 Level AA is the internationally recognised standard for web accessibility and covers a wide range of recommendations for making web content more accessible to people with disabilities, including those with visual, auditory, cognitive, and motor impairments.

We work to ensure that our website meets the following core WCAG principles:

• Perceivable: Information and user interface components must be presented in ways that users can perceive, regardless of the sensory channel they rely on;
• Operable: User interface components and navigation must be operable by a range of input methods, including keyboard-only navigation;
• Understandable: Information and operation of the interface must be understandable, with clear language and predictable behaviour;
• Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

2. Accessibility Standards and Conformance

This website has been designed and developed with accessibility in mind. We have taken the following steps to support conformance with WCAG 2.1 Level AA:

• Text colour contrast ratios meet or exceed the WCAG 2.1 Level AA minimum of 4.5:1 for normal text and 3:1 for large text throughout the website;
• All meaningful images include descriptive alternative text attributes;
• Heading structure is used consistently to support screen reader navigation;
• Interactive elements including links, buttons, and form fields are keyboard accessible and include focus indicators;
• Form inputs are labelled clearly to support assistive technology users;
• The website uses semantic HTML to communicate structure and meaning;
• The website does not rely on colour alone to convey information;
• Text can be resized up to 200 percent without loss of content or functionality;
• Pages have descriptive titles that reflect the content of each page;
• The website avoids content that flashes more than three times per second.

3. Known Limitations

While we aim to achieve full WCAG 2.1 Level AA conformance, there may be areas of this website where full conformance has not yet been achieved. Known limitations include:

• Certain decorative visual elements including background animations and canvas-rendered graphics are not described by alternative text, as they do not convey content or functionality. These elements are marked as decorative and hidden from assistive technologies where appropriate;
• Some third-party embedded content, including forms and tools provided by external services, may not fully conform to WCAG 2.1 Level AA. We work with our service providers to encourage accessible design but cannot guarantee the accessibility of third-party content;
• PDF documents linked from this website may not be fully accessible. Where accessible alternatives are available, they will be provided on request.

We are actively working to address known accessibility gaps and will update this policy as improvements are made.

4. Assistive Technology Support

This website has been tested for compatibility with the following assistive technologies and browser combinations:

• Screen readers including NVDA and VoiceOver on desktop and mobile devices;
• Keyboard-only navigation across all major modern browsers;
• High contrast display modes on Windows and macOS;
• Browser-level text zoom and zoom functionality up to 200 percent.

We recommend using an up-to-date browser for the best accessible experience. Older browser versions may not support all accessibility features.

5. Ongoing Accessibility Work

Accessibility is not a one-time task but an ongoing commitment. IGSS takes the following steps to maintain and improve accessibility over time:

• New content and features added to this website are reviewed for accessibility compliance before publication;
• We conduct periodic accessibility reviews of the website to identify and address any issues;
• We consider accessibility requirements when selecting third-party tools, plugins, and services;
• We take all accessibility feedback received from users seriously and use it to improve the website.

6. Reporting an Accessibility Issue

We welcome feedback on the accessibility of this website. If you experience any difficulty accessing content, encounter a barrier that prevents you from using any part of this website, or believe that we have not met our accessibility commitments, please let us know.

When contacting us about an accessibility issue, it would be helpful if you could provide:

• A description of the accessibility barrier you encountered;
• The web address (URL) of the page where the issue occurred;
• The assistive technology and browser you are using, if applicable;
• Your contact details so that we may respond to you.

We aim to respond to all accessibility enquiries within 10 business days and to resolve confirmed accessibility issues within a reasonable timeframe.

7. Alternative Access to Content

If you are unable to access any content or complete any task on this website due to an accessibility barrier, please contact us and we will do our best to provide the information or assistance you need in an accessible alternative format.

8. Scope of This Policy

This Accessibility Policy applies to the website located at igsskw.com and all pages within it. It does not apply to third-party websites linked from this website, which have their own accessibility policies and obligations.

This policy does not create any legal obligation on IGSS beyond those imposed by applicable law and does not constitute a warranty or guarantee of full accessibility conformance at all times.

9. Updates to This Policy

We review and update this Accessibility Policy periodically to reflect improvements to the website and changes in accessibility standards or applicable law. The "Last Updated" date at the top of this page reflects the most recent revision.

10. Contact Us

To report an accessibility issue, request content in an alternative format, or ask any question relating to the accessibility of this website, please contact us: